How to Order
We understand that wedding planning is an exciting yet busy time, so our order process aims for a simple and swift solution for your wedding stationery!
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We recommend ordering one of our sample packs in order to get a true feel of our stationery and make sure you are completely happy before you order a whole set.
Frequently Asked Questions
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What are your opening times?Our studio is open Monday to Friday, 9am – 5:30pm, but please feel free to contact us at any time via our contact form. We will usually respond to you on the same day, but at least by the next working day.
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Are your sample packs personalised?Our samples are not personalised. You will be sent a pre-printed sample of one of our three-piece invitation set to demonstate our card, envelope and print quality. If you are looking for colour adjustments to one of our collections, we will be able to send you an example of the adjusted palette via email.
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Is there a minimum order quantity for your stationery?For our save-the-dates and invitation sets, we offer a minimum order quantity of 30. For all our other stationery, including thank you cards and on-the-day items, there is no minimum order quantity.
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When should we order our stationery?We ask that you allow at least 4 weeks for your order to be completed, however may of our orders are completed sooner than this. We recommend ordering your Save The Dates and Invitations at least 6 weeks before you plan on sending them to your guests. On-the-day items should be ordered at least 6 weeks prior to the big day itself.
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How many invitations will we need?It is best to order your invitations per couple or family, rather than per guest. We recommend ordering a few extra invitations at the time of your initial order, in case you decide to invite any last minute guests!
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I have a problem with my order, what shall I do?"We pride ourselves in offering excellent customer service and high-quality stationery. In the unlikely event that you are not happy with our service, please contact us immediately and we will do our best to resolve any issues as soon as possible.
Terms & Conditions
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What are your opening times?Our studio is open Monday to Friday, 9am – 5:30pm, but please feel free to contact us at any time via our contact form. We will usually respond to you on the same day, but at least by the next working day.
-
Are your sample packs personalised?Our samples are not personalised. You will be sent a pre-printed sample of one of our three-piece invitation set to demonstate our card, envelope and print quality. If you are looking for colour adjustments to one of our collections, we will be able to send you an example of the adjusted palette via email.
-
Is there a minimum order quantity for your stationery?For our save-the-dates and invitation sets, we offer a minimum order quantity of 30. For all our other stationery, including thank you cards and on-the-day items, there is no minimum order quantity.
-
When should we order our stationery?We ask that you allow at least 4 weeks for your order to be completed, however may of our orders are completed sooner than this. We recommend ordering your Save The Dates and Invitations at least 6 weeks before you plan on sending them to your guests. On-the-day items should be ordered at least 6 weeks prior to the big day itself.
-
How many invitations will we need?It is best to order your invitations per couple or family, rather than per guest. We recommend ordering a few extra invitations at the time of your initial order, in case you decide to invite any last minute guests!
-
I have a problem with my order, what shall I do?"We pride ourselves in offering excellent customer service and high-quality stationery. In the unlikely event that you are not happy with our service, please contact us immediately and we will do our best to resolve any issues as soon as possible.
Get in touch
Let us know what kind of stationery you are looking for, whether you are looking for a design from our collection or a fully bespoke service, and the quantities you need. Once we have heard from you, you will be sent a quote for your stationery within 24 hours.
Place your order
We will send you our quick and easy digital order form to share the details of your wedding. Using this form you can let us know of any special requests for the content or theme of your stationery.
At this time, we will also send you an invoice for the project. Due to the care and time that we put into creating your stationery, we require full payment before we begin creating your artwork.
Creating your artwork
Once we have received your payment, we will send you your receipt and confirm your order. We will then get to work, creating your first personalised proof, which will be emailed to you within 3 working days.
When you receive your proofs, you can check each item and come back to us with any amendments. We will happily work on revising your proofs until you're completely happy with your design.
Approval & Printing
When you have confirmed that you are happy with your final artwork, we will begin printing your order. All of our printing takes place at our studio, so we can keep a close eye on your stationery and make sure everything comes out perfect!
Once your order has been printed, it will then be trimmed, prepared and dispatched to you within 10-15 working days from your approval.
